Common charging symptoms
Battery not charging, laptop only works plugged in, charger light turns off, battery not detected, charging percentage stays stuck, or the laptop shuts down when the charger is removed.
Laptop not charging or only working plugged in? BitSupport diagnoses charger input, MOSFET, charging IC and motherboard charging faults.
Charging faults can come from the charger, DC jack, USB-C port, battery, charging IC, MOSFETs or the motherboard power path.
We check the fault before quoting so you do not replace the wrong part. WhatsApp the model, town, charger behavior and whether the laptop powers on.
If the charger light switches off when connected, stop testing and message first. That can point to a short or protection fault that needs board-level diagnosis.
Battery not charging, laptop only works plugged in, charger light turns off, battery not detected, charging percentage stays stuck, or the laptop shuts down when the charger is removed.
Do not force a loose charger, keep swapping cheap chargers, or continue using a hot charging port. Message first if the charger LED turns off or the port feels damaged.
We check whether the fault is the charger, DC jack, USB-C port, cable path or motherboard charging circuit.
USB-C charging faults may involve the port, controller, protection components or board-level power path.
Battery detection can fail because of battery communication, connector damage, charging IC faults or motherboard corrosion.
We check charger voltage, DC jack or USB-C input, MOSFETs, current sense parts, charging IC signals, battery connector voltage and signs of liquid damage or shorts.
For courier steps and typical pricing, see our courier repair guide.
Yes, USB-C charging faults can be assessed. We check the port area, protection parts, charging path and related board-level faults.
Sometimes, but battery, charger, DC jack, USB-C port and motherboard charging faults can look similar. Diagnosis comes first.