Common symptoms
No lights, no fan, no boot, charger light goes off, the power button does nothing, battery not detected, or the laptop died suddenly after working normally.
Laptop dead with no lights or no fan? BitSupport diagnoses no-power motherboard faults from Parys with courier repairs across South Africa.
A completely dead laptop is often a motherboard power fault, not automatically a reason to replace the whole laptop.
BitSupport checks the charger input, DC jack path, shorted rails, MOSFETs, standby power and common board-level failure points before quoting. WhatsApp the model, town and what happens when you plug in the charger.
If another shop has said “motherboard replacement”, it is still worth asking before you spend on a full board. Some dead laptops can be diagnosed at board level, quoted, and repaired where the fault is suitable.
No lights, no fan, no boot, charger light goes off, the power button does nothing, battery not detected, or the laptop died suddenly after working normally.
Do not keep pressing the power button, testing random chargers, or leaving it plugged in if the charger light disappears. Message first so we can guide the next step.
No-power faults can come from a charger input problem, shorted rail, failed MOSFET, damaged charging IC, liquid damage or another motherboard fault.
We check the charger input, DC jack or USB-C path, resistance to ground, main power rails, standby voltages, MOSFETs, current draw and heat signatures before quoting.
If the board is badly burned, liquid damage has eaten tracks under major chips, or the cost is too close to replacement value, we will explain that before repair work continues.
For courier steps and typical pricing, see our courier repair guide.
No. If the charger light goes off, the laptop smells hot, or nothing responds, WhatsApp first before more testing.
It may not be worth repairing if the board is badly burned, severely corroded, or the repair cost is too close to replacement value.